HFC bank reiterates commitment to customer satisfaction

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    The new management of HFC Bank, Ghana, has reiterated its commitment to move the bank to new heights and improve it for the benefit of customers.

    “The new HFC Bank will set the standard of excellence in customer satisfaction, employee engagement, social responsibility and shareholder value while building successful societies,” Robert Le Hunte, Managing Director of the bank told stakeholders at a Corporate Social Responsibility event in Accra.

    As part of its Corporate Social Responsibility programme, the Bank donated a total of GH¢ 324,000.00 to 14 institutions.

    The beneficiary institutions are the Ghana Heart Foundation, National Partnership for Children’s Trust, Korle-Bu Teaching Hospital (Accident Centre), Ghana Blind Union, Help Age Ghana, SOS Ghana and Catholic Action for Street Children.

    The rest are Students Financial Aid Office – University of Ghana, Ghana Parents Association for Childhood Cancers, Bonwire Anglican Primary, Knowledge Tree Technologies, 37 Military Hospital, Korle-Bu Teaching Hospital Burns Centre and Ridge Hospital.

    Mr Le Hunte said management would invest in capacity building programmes to serve customers better and also create greater career opportunities for the staff of HFC Bank, a subsidiary of Trinidad and Tobago-based Republic Bank.

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