Airtel Ghana, the Telecom brand of the year, is undertaking a week long raft of exciting activities to celebrate its customers as part of the global commemoration of International Customer Service week, from Monday 5th to Friday 9th October 2015.
The celebrations will see among other activities, the leadership of the company visiting select retail outlets to engage and interact with customers as well as give away surprises.
Customers will also have the opportunity to enjoy services such as health screening and spa treatments from Airtel’s benefit partners.
Rosy Fynn, Marketing Director of Airtel said, “Internationally, Customer Service Week is commemorated annually to celebrate and reward customers. At Airtel, we believe in celebrating our customers at every touchpoint every single day, because they are the reason why we are here. This is why we are constantly innovating and providing cutting-edge solutions to meet their every need.”
She continued, “We have set this week aside to allow management and customer experience representatives, to engage with our customers and reward them for making us not only the most loved brand in their daily lives, but also the telecommunication brand of choice.
With over 4 million customers on our network and growing, we have 4 million reasons to celebrate and this Customer Service week is one of the many ways we show our customers that we truly appreciate them”.
In commemoration of the week, Airtel employees across the country will also engage in exciting activities including market storms and customer rewarding initiatives, aimed at creating an exceptional experience for customers.
The greatest of these rewards are FREE return tickets to London as an addition to Airtel Premier’s existing partnership with British Airways.
Currently, Airtel customers receive up to 15% discount on British Airways tickets.
To be eligible to win in this promotion, customers simply have to buy a Premier Pack, a combo pack offering deep discounts on local and international minutes to select destinations as well as SMS and data. To subscribe to this offer, customers dial *202#.
The promotion runs from now till 30th November 2015. “At Airtel, we are committed to providing solutions that go beyond just the telecommunications needs of our customers and our partnership with British Airways is a clear example. In addition, throughout the entire week, Airtel customers that patronize
